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getting_help [2018/03/13 01:21] – [Step 3: Post to the forums] dstillman | getting_help [2019/08/15 10:37] – [Step 3: Post to the forums] bwiernik | ||
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=====Step 2: Check the troubleshooting pages===== | =====Step 2: Check the troubleshooting pages===== | ||
- | If something in Zotero | + | If you have a general question about Zotero, check the [[Frequently Asked Questions]] and [[kb|Knowledge Base]]. |
+ | |||
+ | If you're experiencing a problem, the following dedicated troubleshooting pages may be helpful: | ||
* [[installation# | * [[installation# | ||
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=====Step 3: Post to the forums===== | =====Step 3: Post to the forums===== | ||
- | If you can't find the answer to your question in the documentation, | + | If you can't find the answer to your question in the documentation, |
- | If you're new to the Zotero Forums, please read the [[forum guidelines]] | + | In general, please start a new thread for your issue. The Zotero developers or volunteers on the forums can point you to an existing relevant thread if one exists, and it is better to start a new thread instead of posting to a potentially irrelevant existing thread. |
- | + | ||
- | **Note:** You need to [[/ | + | |
+ | If you're new to the Zotero Forums, please read the [[forum guidelines]] and [[reporting problems|bug reporting procedures]] before posting. | ||
+ | **Note:** You need to [[/ | ||
+ | < |