Contact Zotero

Do not send technical support questions via email. See Getting Help.

  • If you're unable to log into your account and are unable to reset your password, email support@zotero.org. For all other technical support issues, see Getting Help. We do not provide technical support via email.
  • If you have a billing question about your Zotero storage subscription, or a question about institutional storage plans, email storage@zotero.org.
  • If you're a developer interested in contributing code, using the Zotero APIs, or otherwise extending Zotero, post to the zotero-dev mailing list. Note that the dev list is for technical questions and is not for user support or feature requests.
  • Members of the press, independent journalists, bloggers, or anyone else who would like to cover Zotero and needs further information can contact press@zotero.org.
  • Security issues with Zotero or zotero.org that can't be reported publicly can be reported to security@zotero.org.

For all other issues, please use the Zotero Forums, where you'll generally receive a response quickly from a Zotero developer or expert community member. See How Zotero Support Works for more information.

contact_us.txt ยท Last modified: 2021/07/22 07:16 by dstillman