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word_processor_plugin_troubleshooting [2020/06/23 17:00] – [Zotero toolbar doesn't appear] dstillmanword_processor_plugin_troubleshooting [2020/08/15 11:38] – [Mac] dstillman
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   * Check that LibreOffice is up to date, as new Java releases sometimes introduce incompatibilities with LibreOffice.   * Check that LibreOffice is up to date, as new Java releases sometimes introduce incompatibilities with LibreOffice.
-  * Open the LibreOffice options dialog by choosing Tools → Options (Windows/Linux) or LibreOffice → Preferences… (Mac). In the dialog, click LibreOffice → Java (or Advanced). Ensure that "Use a Java runtime environment" is checked, and that a JRE is selected in the list below. (It may take a few seconds to load.) If no JRE appears in the list, [[http://www.oracle.com/technetwork/java/javase/downloads/index.html|install a Java JRE]]. Make sure that LibreOffice and JRE platforms (32-bit/64-bit) match.+  * Open the LibreOffice options dialog by choosing Tools → Options (Windows/Linux) or LibreOffice → Preferences… (Mac). In the dialog, click LibreOffice → Java (or Advanced). Ensure that "Use a Java runtime environment" is checked, and that a JRE is selected in the list below. (It may take a few seconds to load.) If no JRE appears in the list, [[https://www.java.com/inc/BrowserRedirect1.jsp?locale=en|install a Java JRE]]. Make sure that LibreOffice and JRE platforms (32-bit/64-bit) match.
  
 Next, restart Zotero, open the Cite pane of the [[preferences|Zotero preferences]], and click the **Install LibreOffice Add-in** button on the "Word Processors" tab. Next, restart Zotero, open the Cite pane of the [[preferences|Zotero preferences]], and click the **Install LibreOffice Add-in** button on the "Word Processors" tab.
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 This is usually caused by an outdated version of LibreOffice that does not properly locate the system Java installation. It can be resolved by installing [[http://www.libreoffice.org/download/|LibreOffice 5.2 or later]]. This is usually caused by an outdated version of LibreOffice that does not properly locate the system Java installation. It can be resolved by installing [[http://www.libreoffice.org/download/|LibreOffice 5.2 or later]].
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-==== LibreOffice on macOS 10.11+: No response from plugin ==== 
- 
-Problem: LibreOffice does not currently recognize the Java Runtime Environment (JRE), and Zotero's plugin therefore doesn't work. 
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-Solution: Uninstall the JRE and install the Java Development Kit (JDK) instead. 
- 
-  - Uninstall the JRE 
-  - Download and install the latest[[https://www.oracle.com/technetwork/java/javase/downloads/index.html|Java Development Kit (Oracle JDK)]] 
-  - In LibreOffice: 
-    - In Preferences -> Advanced ensure Oracle Corporation JRE is selected in the box 
-    - Go to Tools -> Extension Manager, scroll down to “Zotero LibreOffice Integration", and click on it. You should see an “Enable" button appear. 
-    - After enabling, the Zotero buttons in the LibreOffice toolbar should be responsive. 
- 
-Tested successfully with LibreOffice 6.0.0.3 / JDK 1.12.0.1 / LO Integration Plugin 5.0.15 / Zotero 5.0.69 / macOS 10.14.5. 
- 
 ===== Linux ===== ===== Linux =====
  
word_processor_plugin_troubleshooting.txt · Last modified: 2024/03/19 12:47 by adomasven