Differences

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--- word_processor_plugin_troubleshooting [2020/02/25 12:18] – [Mac] dstillman
+++ word_processor_plugin_troubleshooting [2020/03/30 13:40] – dstillman
@@ Line 219: / Line 219: @@
 If installation continues to fail, repeat the same steps, but click the **Manual Installation** button. This will open a folder containing the integration component to be installed within LibreOffice itself. Double-click this component to install it, or select Tools → Extension Manager within LibreOffice, click the Add button, and navigate to the component. While this is unlikely to succeed, it will provide further information about the cause of the installation failure.
-If you receive an error stating “Could not create java implementation loader” when attempting to perform a manual installation, follow the instructions below for the [[#could_not_create_java_implementation_loader|Windows]], [[#could_not_create_java_implementation_loader1|Mac]], or [[#could_not_create_implementation_loader_or_clicking_toolbar_buttons_does_not_have_an_effect|Linux]]. If you receive an error stating “JNI exception occurred” on Linux, follow [[#jni_exception|these instructions]]. For errors not listed below, post the error you receive during manual installation to the [[/forum|Zotero forums]].
+If you receive an error stating “Could not create Java implementation loader” when attempting to perform a manual installation, follow the instructions below for the [[#could_not_create_java_implementation_loader|Windows]], [[#could_not_create_java_implementation_loader1|Mac]], or [[#could_not_create_implementation_loader_or_clicking_toolbar_buttons_does_not_have_an_effect|Linux]].
+If you receive an error stating “JNI exception occurred” on Linux, follow [[#jni_exception|these instructions]].
+For errors not listed below, post the error you receive during manual installation to the [[/forum|Zotero Forums]].
@@ Line 256: / Line 260: @@
 ===== Windows =====
-==== Could not create java implementation loader ====
+==== Could not create Java implementation loader ====
 Upon manual installation of the LibreOffice component, you may see the message
-//"Could not create java implementation loader"//
+//"Could not create Java implementation loader"//
 This error reflects a faulty Java installation within LibreOffice. This issue affects not only Zotero, but any LibreOffice extension that uses Java. Follow the steps below, testing whether manual installation succeeds after each.
@@ Line 271: / Line 275: @@
 ===== Mac =====
-==== Could not create java implementation loader ====
+==== Could not create Java implementation loader ====
 Upon manual installation of the LibreOffice component, you may see the message
-//"Could not create java implementation loader"//
+//"Could not create Java implementation loader"//
 This is usually caused by an outdated version of LibreOffice that does not properly locate the system Java installation. It can be resolved by installing [[http://www.libreoffice.org/download/|LibreOffice 5.2 or later]].