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word_processor_plugin_troubleshooting [2019/10/31 01:54] – [Citations converted to plain text] dstillman | word_processor_plugin_troubleshooting [2019/11/26 05:43] – dstillman | ||
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- If the " | - If the " | ||
- If you don't see the required integration plugin in the Extensions pane at all, then you should [[/ | - If you don't see the required integration plugin in the Extensions pane at all, then you should [[/ | ||
- | - In the [[/ | + | - In the [[/ |
- | - Click “Reinstall | + | |
If you are still experiencing issues, follow these software specific troubleshooting steps: | If you are still experiencing issues, follow these software specific troubleshooting steps: | ||
- | * [[#windows|Word for Windows]] | + | * [[#zotero_tab_does_not_appear_in_the_word_ribbon|Word for Windows]] |
- | * [[#tab_does_not_appear_in_word_2016|Word 2016 for Mac]] | + | * [[#tab_does_not_appear_in_word_20162019|Word 2016/2019 for Mac]] |
* [[# | * [[# | ||
* [[# | * [[# | ||
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** If Zotero.dotm is not present under Word Add-ins ** | ** If Zotero.dotm is not present under Word Add-ins ** | ||
- | - Go into Zotero | + | - In Zotero, go to Tools → Add-ons and make sure that Zotero Word for Windows Integration is enabled. If it is disabled, enable it and restart Word. |
- If Zotero Word for Windows Integration is missing entirely from the Add-ons window, see [[# | - If Zotero Word for Windows Integration is missing entirely from the Add-ons window, see [[# | ||
- | - Go into Zotero Preferences | + | - In Zotero, go to Edit → Preferences |
If Zotero tab is not present in Word, check whether it is available under Word Add-ins and if so, follow the section above. If it still does not show up in Word Add-ins, you should attempt a [[/ | If Zotero tab is not present in Word, check whether it is available under Word Add-ins and if so, follow the section above. If it still does not show up in Word Add-ins, you should attempt a [[/ | ||
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===== Mac ===== | ===== Mac ===== | ||
- | ==== Tab does not appear in Word 2016 ==== | + | ==== Tab does not appear in Word 2016/2019 ==== |
First, check your [[https:// | First, check your [[https:// |