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word_processor_plugin_troubleshooting [2018/12/04 05:31]
adomasven [Windows] Update manual installation link
word_processor_plugin_troubleshooting [2019/01/07 02:32]
dstillman [Windows]
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 You may also experience this error if you are running either Word or Zotero as Administrator or in a compatibility mode in Windows Vista or 7, or if security software is interfering with Zotero'​s ability to communicate with Word. You may also experience this error if you are running either Word or Zotero as Administrator or in a compatibility mode in Windows Vista or 7, or if security software is interfering with Zotero'​s ability to communicate with Word.
 +
 +
 +==== Run-time error '​5097':​ Word has encountered a problem. ====
 +This issue affects the users of the Windows 10 October 2018 Update. To fix it you will need to change your regional format to English:
 +
 +  - In “Windows settings” go to the page for “Region”,​ which has settings for “Regional format”
 +  - Change that setting to "​English (United States)"​ or “English (United Kingdom)”
 +  - Restart Word
  
  
word_processor_plugin_troubleshooting.txt · Last modified: 2020/08/25 14:41 by dstillman