Differences

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--- word_processor_plugin_manual_installation [2019/03/08 02:48] – [Word for Windows] dstillman
+++ word_processor_plugin_manual_installation [2019/06/06 04:44] – [Word for Mac 2016 and 2019] dstillman
@@ Line 11: / Line 11: @@
 ===== Word for Mac 2016 and 2019 =====
-  -  In Finder, press Cmd-Shift-G and navigate to <code>/Applications/Zotero.app/Contents/Resources/extensions/zoteroMacWordIntegration@zotero.org/install</code> where you can find a copy of the Zotero.dotm file.
+  -  In Finder, press Cmd-Shift-G and navigate to <code>/Applications/Zotero.app/Contents/Resources/extensions/zoteroMacWordIntegration@zotero.org/install</code> where you can find a copy of the Zotero.dotm file. If the folder is empty, the file was somehow deleted — possibly by security software — and you should reinstall Zotero.
   -  Find your Word startup folder by following the [[#word_2016_for_mac|instructions below]]. You should now have two folders open: the Word startup folder and the "install" folder containing Zotero.dotm.
   - Copy the Zotero.dotm file to your Word Startup folder. (Be sure to copy the file rather than moving it.)