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storage_faq [2021/05/24 17:35] – [How can I upgrade to a larger storage plan?] fcheslack | storage_faq [2022/10/28 03:46] (current) – [How do I pay for Zotero Storage?] dstillman | ||
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====How do I pay for Zotero Storage? | ====How do I pay for Zotero Storage? | ||
- | All major credit cards are accepted for payment. | + | All major credit cards are accepted for payment. |
====What if I don't have a credit card or my credit card doesn' | ====What if I don't have a credit card or my credit card doesn' | ||
Line 25: | Line 25: | ||
Your personal library and any groups you own automatically draw their storage from your subscription. Groups not owned by you draw their storage from the group owner' | Your personal library and any groups you own automatically draw their storage from your subscription. Groups not owned by you draw their storage from the group owner' | ||
- | ====How can I change my current storage plan?==== | + | ==== How can I change my current storage plan? ==== |
- | You can switch the storage plan you're currently subscribed to at any time from your storage settings. | + | |
- | If you choose to change your storage plan while you still have time left on your subscription, | + | You can switch the storage plan you're currently subscribed to at any time from your [[/settings/storage|storage settings]]. |
- | //Example: You have 6 months left on a $20 2 GB subscription and decide to upgrade. (6 months ÷ 12 months) x $20 = $10 remaining value. If you upgrade to the $60 6 GB plan, we apply that $10 to your new subscription level to set a new expiration. ($10 ÷ $60) * 12 months = 2 months.// | + | |
- | If you change your storage | + | When you switch to a new plan, you aren' |
+ | //Example: It's February 2022, and you have 6 months left on a $20 2 GB subscription, | ||
+ | |||
+ | (The one exception is if you have less than 2 weeks remaining in your subscription. In that case, the unused balance will still be applied as time to your new subscription, | ||
====Will my subscription renew automatically? | ====Will my subscription renew automatically? | ||
When you purchase a storage subscription, | When you purchase a storage subscription, |