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storage_faq [2014/04/23 16:36] – Replace "unlimited GB" by just "unlimited" rmzelle | storage_faq [2022/10/28 03:46] (current) – [How do I pay for Zotero Storage?] dstillman | ||
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- | ====How do I sign up for Zotero | + | ===== Zotero Storage FAQ ===== |
+ | |||
+ | ==== What is Zotero Storage? ==== | ||
+ | |||
+ | Zotero Storage provides online storage space for your Zotero files, allowing you to synchronize PDFs, images, web snapshots, and other files among all your computers, share your Zotero attachments in group libraries, and access files via your online library on zotero.org. | ||
+ | |||
+ | You can always save an unlimited number of files to your local Zotero library, with or without Zotero Storage. | ||
+ | |||
+ | ====How do I sign up for Zotero Storage? | ||
Simply visit your Zotero account profile and [[/ | Simply visit your Zotero account profile and [[/ | ||
- | ====How do I pay for Zotero | + | ====How can my entire lab or university or company sign up for Zotero Storage? |
- | All major credit cards are accepted for payment. | + | [[/ |
+ | |||
+ | ====How do I pay for Zotero Storage? | ||
+ | All major credit cards are accepted for payment. Zotero Lab and Zotero Institution plans can also be paid for via bank transfer. | ||
====What if I don't have a credit card or my credit card doesn' | ====What if I don't have a credit card or my credit card doesn' | ||
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Your personal library and any groups you own automatically draw their storage from your subscription. Groups not owned by you draw their storage from the group owner' | Your personal library and any groups you own automatically draw their storage from your subscription. Groups not owned by you draw their storage from the group owner' | ||
- | ====Are " | + | ==== How can I change my current storage plan? ==== |
- | We want people to be able to use Zotero without worrying about how much storage | + | |
+ | You can switch the storage | ||
+ | |||
+ | When you switch to a new plan, you aren't charged for the new plan immediately — your expiration date is simply adjusted based on the prorated balance of your previous plan. The first charge at your new subscription level will be made at your new expiration date. | ||
+ | |||
+ | //Example: It's February 2022, and you have 6 months left on a $20 2 GB subscription, | ||
- | ====How can I upgrade to a larger storage plan?==== | + | (The one exception is if you have less than 2 weeks remaining in your subscription. In that case, the unused balance will still be applied as time to your new subscription, |
- | If you choose to upgrade your storage subscription, | + | ====Will my subscription renew automatically?==== |
+ | When you purchase a storage subscription, | ||
- | ====Can I cancel my subscription? | + | ====How do I cancel my subscription? |
- | If you opted to renew your subscription automatically, | + | If you opted to renew your subscription automatically, |