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Both sides previous revisionPrevious revision | Last revisionBoth sides next revision | ||
storage_faq [2021/05/24 17:37] – [How can I change my current storage plan?] fcheslack | storage_faq [2021/12/27 16:27] – [How can I change my current storage plan?] dstillman | ||
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Your personal library and any groups you own automatically draw their storage from your subscription. Groups not owned by you draw their storage from the group owner' | Your personal library and any groups you own automatically draw their storage from your subscription. Groups not owned by you draw their storage from the group owner' | ||
- | ====How can I change my current storage plan?==== | + | ==== How can I change my current storage plan? ==== |
You can switch the storage plan you're currently subscribed to at any time from your [[/ | You can switch the storage plan you're currently subscribed to at any time from your [[/ | ||
- | If you choose | + | When you switch |
- | //Example: You have 6 months left on a $20 2 GB subscription and decide to upgrade. (6 months ÷ 12 months) x $20 = $10 remaining value. If you upgrade to the $60 6 GB plan, we apply that $10 to your new subscription level to set a new expiration. | + | |
- | If you change your storage plan with more than 2 weeks remaining | + | //Example: It's February 2022, and you have 6 months left on a $20 2 GB subscription, |
+ | (The one exception is if you have less than 2 weeks remaining in your subscription. In that case, the unused balance will still be applied as time to your new subscription, | ||
====Will my subscription renew automatically? | ====Will my subscription renew automatically? | ||
When you purchase a storage subscription, | When you purchase a storage subscription, |