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reporting_problems [2020/04/01 01:53] dstillmanreporting_problems [2020/04/01 01:54] dstillman
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 ==== 2. Provide Steps to Reproduce ==== ==== 2. Provide Steps to Reproduce ====
  
-The best way to help us fix a problem is to explain exactly what's happening and how to consistently reproduce it: if you can, we can almost certainly fix it quickly or tell you how to fix it. Note that after a problem occurs, other things in Zotero may temporarily break, so it's important to restart Zotero and try to repeat what you did before it occurred.+The best way to help us fix a problem is to explain exactly what's happening and how to consistently reproduce it: if you can, there's a very good chance we can fix it quickly or tell you how to fix it. Note that after a problem occurs, other things in Zotero may temporarily break, so it's important to restart Zotero and try to repeat what you did before it occurred.
  
 If you're not able to reproduce the problem, explain what happened and what you were doing when it occurred. If you're not able to reproduce the problem, explain what happened and what you were doing when it occurred.
reporting_problems.txt · Last modified: 2024/04/21 00:16 by dstillman