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| known_issues [2018/01/19 15:21] – [Known Issues in Zotero 5.0] dstillman | known_issues [2018/04/04 00:11] (current) – removed dstillman | ||
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| - | Found a problem that's not listed here? See [[Getting Help]]. | ||
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| - | ===== Known Major Issues in Zotero 5.0 ===== | ||
| - | * Zotero Word plugin is [[https:// | ||
| - | ===== Incompatible Add-ons and Applications ===== | ||
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| - | ==== Zotero 5.0 Client ==== | ||
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| - | === Firefox Add-ons (Zotero for Firefox) === | ||
| - | **Note:** Many of these are Firefox Add-Ons that are not relevant for the standalone Zotero app.** | ||
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| - | The following Firefox add-ons are known to cause problems in Zotero for Firefox: | ||
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| - | * **Various Firefox themes (blurry text and other UI anomalies)** | ||
| - | * Fox Splitter (formerly Split Browser) ([[http:// | ||
| - | * Facebook Privacy Watcher (removes right-click menu - [[https:// | ||
| - | * Gliider (empty library; [[http:// | ||
| - | * Hola Better Internet (file sync errors; details: [[https:// | ||
| - | * InvisibleHand (can't resize columns; [[http:// | ||
| - | * Lazarus: Form Recovery 2.0.4 (empty space above Zotero pane; [[http:// | ||
| - | * Megaupload ([[http:// | ||
| - | * Privacy Badger (blocks metadata import from web pages; [[https:// | ||
| - | * Progress Bar on Tab 1.0 ([[http:// | ||
| - | * RealPlayer Browser Record Plugin (" | ||
| - | * SEASR Analytics for Zotero (blank buttons and menus in preferences; | ||
| - | * Skype extension (reported in several forum threads but not reproduced by Zotero developers; [[http:// | ||
| - | * SLoMoz (Zotero icon disappears; [[http:// | ||
| - | * SwitchProxy ([[http:// | ||
| - | * TOR button (breaks drag& | ||
| - | * TotalToolbar 1.4 (empty space above Zotero pane; [[http:// | ||
| - | * Vista-Aero theme (?v. 3.0.0.29? [[http:// | ||
| - | * Youlicit ([[http:// | ||
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| - | === Security Software === | ||
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| - | Security software, including but not limited to the following, can often interfere with Zotero: | ||
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| - | * Norton (corrupted login manager error; quarantining of freebl3.dll; | ||
| - | * Norton Internet Security --- Identity Safe feature (" | ||
| - | * Kaspersky ([[http:// | ||
| - | * Symantec Endpoint Protection ([[http:// | ||
| - | * Trend Micro Browser Exploit Prevention Firefox Extension (file sync error; [[https:// | ||
| - | * Webroot — Identity Protection feature (pasting rich text from clipboard; [[https:// | ||
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| - | For file sync errors in Zotero for Firefox, you may be able to configure the security software to allow Firefox access to the [[zotero data|Zotero data directory]]. You may also be able to sync successfully using Zotero Standalone rather than Zotero for Firefox. | ||
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| - | ==== Google Chrome Connector ==== | ||
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| - | The following Chrome extensions are known to cause problems with the Chrome Connector: | ||
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| - | * Bookmarks Menu (makes web page context menu option disappear; [[http:// | ||
| - | * Data Compression Proxy (may prevent URL bar icon from appearing on some pages; [[https:// | ||
| - | * Privacy Badger (blocks metadata import from web pages; [[https:// | ||
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| - | ==== Word Processor Integration ==== | ||
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| - | The following Firefox extensions and applications are known to interfere with the function of the Word and LibreOffice plugins: | ||
| - | * ZoneAlarm browser virtualization (causes communication error in Word plugin; [[http:// | ||
| - | * Kingsoft Internet Security (breaks Word plugin installation; | ||
| - | * MinimizeToTray For FF 3.5 (causes Firefox to open additional windows when using Word plugin; [[http:// | ||
| - | * MS Office 2013 Firefox add-ons (make plugin invisible/ | ||
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