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known_issues [2013/05/17 23:22] – [Known Issues in Zotero 3.0] aurimasknown_issues [2018/01/19 15:27] – [Incompatible Add-ons and Applications] dstillman
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 Found a problem that's not listed here? See [[Getting Help]]. Found a problem that's not listed here? See [[Getting Help]].
  
-===== Known Issues in Zotero 3.0 ===== +===== Major Known Issues in Zotero 5.0 ===== 
-  * Zotero 3.0 does not work with Firefox 20 Beta ([[http://forums.zotero.org/discussion/27989/zotero-does-not-start-in-firefox-20-beta/|details]]) +  * The Zotero Word plugin is [[https://forums.zotero.org/discussion/69942/|not yet compatible]] with Word 2016 for Mac version 16 
-  * Spell-check is not available in notes +===== Incompatible Software =====
-  * External drag-and-drop is broken on Linux +
-  * Annotations and highlights of Snapshots do not sync +
-===== Incompatible Extensions and Applications =====+
  
-==== Zotero for Firefox ==== +Security software, both inside and outside the browser, may interfere with Zotero functionality in various ways:
- +
-The following Firefox extensions are known to cause problems in Zotero for Firefox: +
- +
-  * **Various Firefox Personas (blurry text and other UI anomalies)** +
-  * Fox Splitter (formerly Split Browser) ([[http://forums.zotero.org/discussion/11951/#Item_6|details]]) +
-  * Gliider (empty library; [[http://forums.zotero.org/discussion/10233/#Item_6|details]]; [[http://gliider.uservoice.com/forums/23690-general/suggestions/339809-fix-operability-with-other-addons-like-zotero?ref=title|report to Gliider]]) +
-  * InvisibleHand (can't resize columns; [[http://forums.zotero.org/discussion/10453/cant-resize-columns-in-middle-pane-but-figured-out-why/|details]]) +
-  * Lazarus: Form Recovery 2.0.4 (empty space above Zotero pane; [[http://forums.zotero.org/discussion/8511/|details]]) +
-  * Megaupload ([[http://forums.zotero.org/discussion/1458/#Item_5|details]] +
-  * Progress Bar on Tab 1.0 ([[http://forums.zotero.org/discussion/19157/|details]]) +
-  * SEASR Analytics for Zotero (blank buttons and menus in preferences; [[http://forums.zotero.org/discussion/18767/zotero-preference-buttons-and-dropdowns-blank/|details]]) +
-  * Skype extension (reported in several forum threads but not reproduced by Zotero developers; [[http://forums.zotero.org/discussion/5567/skype-40-firefox-extension-breaks-zotero-interface/#Comment_24490|details]]) +
-  * SLoMoz (Zotero icon disappears; [[http://forums.zotero.org/discussion/13036/|details]]) +
-  * SwitchProxy ([[http://forums.zotero.org/discussion/2147/cant-see-tag-selector-even-after-toggling/#Item_11|details]]) +
-  * TOR button (breaks drag&drop on some installations [[http://forums.zotero.org/discussion/23210/%3FFocus%3D124810|details]]) +
-  * TotalToolbar 1.4 (empty space above Zotero pane; [[http://forums.zotero.org/discussion/7942/|details]]) +
-  * Vista-Aero theme (?v. 3.0.0.29? [[http://forums.zotero.org/discussion/6663#Item_6|details]]) +
-  * Youlicit ([[http://forums.zotero.org/discussion/2840/no-icon-in-url-bar/#Item_11|details]]) +
- +
-Security software, including but not limited to the following, can often interfere with Zotero file syncing: +
- +
-  * Kaspersky ([[http://forums.zotero.org/search/?PostBackAction=Search&Keywords=kaspersky&Type=Comments&btnSubmit=Search|details]]) +
-  * Symantec Endpoint Protection ([[http://forums.zotero.org/discussion/22142/errors-transfering-files-to-standalone/#Item_31|details]]) +
- +
-You may be able to configure the security software to allow Firefox access to the [[zotero data|Zotero data directory]]. You may also be able to sync successfully using Zotero Standalone rather than Zotero for Firefox. +
- +
- +
-The following Firefox extensions and applications are known to cause "Could Not Save Item" translator errors in Zotero for Firefox: +
- +
-  * Norton Internet Security --- Identity Safe feature ([[http://forums.zotero.org/discussion/5373/?Focus=23300#Comment_23300|details]]) +
-  * RealPlayer Browser Record Plugin ([[http://forums.zotero.org/discussion/2928/ieee-xplore-error-permission-denied-to-get-property-htmldocumentevaluate/#Item_8|details]]) +
-  * RoboForm 6.9.91 ([[http://forums.zotero.org/discussion/3910/|details]]; to fix, close the RoboForm application completely from the Windows taskbar, as errors persist even after disabling the Firefox extension) +
-==== Google Chrome Connector ==== +
- +
-The following Chrome extensions are known to cause problems with the Chrome Connector: +
- +
-  * Bookmarks Menu (makes web page context menu option disappear; [[http://forums.zotero.org/discussion/19287/#Item_5|details]]) +
- +
-==== Word Processor Integration ==== +
- +
-The following Firefox extensions and applications are known to interfere with the function of the Word and LibreOffice plugins: +
-  * ZoneAlarm browser virtualization (causes communication error in Word plugin; [[http://forums.zotero.org/discussion/11094/|details]]) +
-  * Kingsoft Internet Security (breaks Word plugin installation; [[http://forums.zotero.org/discussion/16985|details]]) +
-  * MinimizeToTray For FF 3.5 (causes Firefox to open additional windows when using Word plugin; [[http://forums.zotero.org/discussion/8895/solved-problems-with-word-plugin-30a1/|details]])+
  
 +  * [[kb:connector_zotero_unavailable|Zotero Connector: “Is Zotero Running?”]]
 +  * [[kb:ssl_certificate_error|"SSL certificate error connecting to [domain]"]]