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kb:files_not_syncing [2019/02/27 20:32] – dstillman | kb:files_not_syncing [2019/03/13 22:48] – dstillman | ||
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- If the file has been uploaded but is still inaccessible from Computer B, there may be a problem on that computer. Check the file sync settings in the Sync pane of the Zotero preferences to confirm that they match the settings on Computer A. For example, if one computer is set to use Zotero Storage and another is set to use WebDAV, or if they' | - If the file has been uploaded but is still inaccessible from Computer B, there may be a problem on that computer. Check the file sync settings in the Sync pane of the Zotero preferences to confirm that they match the settings on Computer A. For example, if one computer is set to use Zotero Storage and another is set to use WebDAV, or if they' | ||
- Sync Computer B and check if there' | - Sync Computer B and check if there' | ||
- | + | - If you've performed all these steps, see the file on the server, and still can't access the file on Computer B, then go to the Sync -> Reset pane of the Zotero preferences on Computer B, choose Reset File Sync History, generate a [[: | |
- | If you've performed all these steps, see the file on the server, and still can't access the file on Computer B, then go to the Sync -> Reset pane of the Zotero preferences on Computer B, choose Reset File Sync History, generate a [[: | + | |
{{tag>kb sync}} | {{tag>kb sync}} |