Differences

This shows you the differences between two versions of the page.

--- kb:changes_not_syncing [2019/10/27 20:56] – dstillman
+++ kb:changes_not_syncing [2020/12/13 01:36] – dstillman
@@ Line 1: / Line 1: @@
-=== Why aren't changes I make syncing between multiple computers and/or zotero.org? ===
+===== Why aren't changes I make syncing between multiple computers and/or zotero.org? =====
-Most likely, 1) you're looking in the wrong place, 2) the sync process hasn't completed, 3) you've received a sync error on one of your computers, or 4) you are using multiple Zotero accounts.
 == 1) Looking in the wrong place ==
-In Zotero libraries, all existing items are shown in either the library root or the trash. Make sure you're not looking in a collection that contains only some of your items. If you don't see the left pane in Zotero, click the bar at the left edge of the window to show it. If you don't see your collections listed, make sure the library is expanded by clicking the arrow or plus sign next to the library. If you don't see a group on the Zotero website, make sure you're looking in the Groups tab at the top of the page.
+In Zotero libraries, all existing items are shown in either the library root or the trash. Make sure you're not looking in a collection that contains only some of your items. If you don't see the left pane in Zotero, click the bar at the left edge of the window to show it, or go to View → Layout and make sure Collections Pane is enabled. If you don't see your collections listed, make sure the library is expanded by clicking the arrow or plus sign next to the library. If you don't see a group on the Zotero website, make sure you're looking in the Groups tab at the top of the page.
 == 2) Sync process hasn't completed ==