Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revisionNext revision | Previous revisionNext revisionBoth sides next revision | ||
kb:changes_not_syncing [2017/12/12 05:24] – dstillman | kb:changes_not_syncing [2019/05/02 00:43] – dstillman | ||
---|---|---|---|
Line 4: | Line 4: | ||
== 1) Looking in the wrong place == | == 1) Looking in the wrong place == | ||
- | In Zotero libraries, all existing items are shown in either the library root or the trash. Make sure you're not looking in a collection that contains only some of your items. If you don't see the left pane in Zotero, click the bar at the left edge of the window to show it. If you don't see your collections listed, make sure the library is expanded by clicking the arrow or plus sign next to the library. If you don' | + | In Zotero libraries, all existing items are shown in either the library root or the trash. Make sure you're not looking in a collection that contains only some of your items. If you don't see the left pane in Zotero, click the bar at the left edge of the window to show it. If you don't see your collections listed, make sure the library is expanded by clicking the arrow or plus sign next to the library. If a specific library isn' |
== 2) Sync process hasn't completed == | == 2) Sync process hasn't completed == | ||
Line 12: | Line 12: | ||
If you see a red error icon to the left of the sync icon, an error has occurred during the sync. Click the icon to view the error. It may give you enough information to fix the problem yourself, or you can report it and post the [[: | If you see a red error icon to the left of the sync icon, an error has occurred during the sync. Click the icon to view the error. It may give you enough information to fix the problem yourself, or you can report it and post the [[: | ||
- | == 4) Check your Zotero account details == | + | == 4) The library isn't set to sync == |
- | Finally, check the [[preferences/ | + | |
+ | In the Sync pane of the preferences, | ||
+ | |||
+ | == 5) Check your Zotero account details == | ||
+ | Check the [[preferences/ | ||
+ | |||
+ | == 6) Further troubleshooting == | ||
+ | |||
+ | If you're still having trouble, post to the Zotero Forums with a [[: | ||
{{tag>kb sync}} | {{tag>kb sync}} |