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| kb:changes_not_syncing [2023/10/13 09:31] – dstillman | kb:changes_not_syncing [2023/10/13 09:33] – dstillman |
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| == 4) The library isn't set to sync == | == 4) The library isn't set to sync == |
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| In the Sync pane of the Zotero preferences, click "Choose Libraries…" and make sure that the library you're trying to sync has a checkmark next to it. If not, click in the Sync column to enable syncing for that library. All libraries are set to sync by default. | In the [[preferences/sync|Sync pane]] pane of the settings in the Zotero desktop app, click "Choose Libraries…" and make sure that the library you're trying to sync has a checkmark next to it. If not, click in the Sync column to enable syncing for that library. All libraries are set to sync by default. |
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| == 5) You're syncing with the wrong account. == | == 5) You're syncing with the wrong account. == |
| Check the [[preferences/sync|Sync pane]] of Zotero preferences to make sure you're using the same account you're using to log in to zotero.org and on each of your devices. If the problem is with a group, make sure the account is a member of that group on [[/groups|zotero.org]]. | |
| | Check the Sync pane of the app settings to make sure you're syncing with the same account you're using to log in to zotero.org and on each of your devices. If the problem is with a group, make sure the account is a member of that group on [[/groups|zotero.org]]. |
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| == 6) Further troubleshooting == | == 6) Further troubleshooting == |
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