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We’re in the process of updating the documentation for Zotero 5.0. Some documentation may be outdated in the meantime. Thanks for your understanding.

"The add-on could not be downloaded because of a connection failure on"

This message previously could appear when attempting to download Zotero Firefox extensions on systems or networks that intercepted secure (HTTPS) connections to We've since put a workaround in place that allows installations to take place over such connections.

Automatic updates will continue not to work over such connections, however. See Updates Not Detected for more details.

kb/addon_could_not_be_downloaded.txt · Last modified: 2017/11/12 19:53 (external edit)