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getting_help [2019/08/15 10:37]
bwiernik [Step 3: Post to the forums]
getting_help [2019/08/15 10:39] (current)
bwiernik [Step 3: Post to the forums]
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 If you can't find the answer to your question in the documentation,​ post a message to the Zotero Forums, where you'll get fast, expert support from both Zotero developers and community members. See [[zotero_support|How Zotero Support Works]] for more information on how this allows us to provide the best possible support. If you can't find the answer to your question in the documentation,​ post a message to the Zotero Forums, where you'll get fast, expert support from both Zotero developers and community members. See [[zotero_support|How Zotero Support Works]] for more information on how this allows us to provide the best possible support.
  
-In general, please start a new thread for your issue. The Zotero developers or volunteers on the forums can point you to an existing ​relevant thread if one exists, and it is better to start a new thread instead of posting to a potentially irrelevant existing thread.+In general, please start a new thread for your issue. It is much better to start a new thread rather than posting to thread with a potentially unrelated ​issue. The Zotero developers or volunteers on the forums can point you to relevant thread if one exists. ​
  
 If you're new to the Zotero Forums, please read the [[forum guidelines]] and [[reporting problems|bug reporting procedures]] before posting. If you're new to the Zotero Forums, please read the [[forum guidelines]] and [[reporting problems|bug reporting procedures]] before posting.
getting_help.txt ยท Last modified: 2019/08/15 10:39 by bwiernik