Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revisionBoth sides next revision
getting_help [2018/04/04 00:12] – [Step 2: Check the troubleshooting pages] dstillmangetting_help [2018/12/24 16:00] – [Step 3: Post to the forums] dstillman
Line 22: Line 22:
 =====Step 3: Post to the forums===== =====Step 3: Post to the forums=====
  
-If you can't find the answer to your question in the documentation, post a message to the [[/forum|Zotero forums]]. Both Zotero developers and community members offer support through the forums.+If you can't find the answer to your question in the documentation, post a message to the Zotero Forums, where you'll get fast, expert support from both Zotero developers and community members. See [[zotero_support|How Zotero Support Works]] for more information on how this allows us to provide the best possible support.
  
 If you're new to the Zotero Forums, please read the [[forum guidelines]] and [[reporting problems|bug reporting procedures]] before posting. If you're new to the Zotero Forums, please read the [[forum guidelines]] and [[reporting problems|bug reporting procedures]] before posting.
  
-**Note:** You need to [[/user/register/|create a Zotero account]] and [[/user/login/|log in to the Zotero website]] to post messages in the Zotero Forums. +**Note:** You need to [[/user/register/|create a Zotero account]] and log in to post messages in the Zotero Forums. You can choose a different username for the forums from your [[/settings/account|account settings]].
- +
  
 +<html><p style="font-size: 14px; font-weight: bold"><a href="https://forums.zotero.org">Go to the Zotero Forums</a></p></html>
getting_help.txt · Last modified: 2024/03/13 15:52 by fcheslack