Differences

This shows you the differences between two versions of the page.

--- getting_help [2022/07/30 02:19] – [Step 3: Post to the Zotero Forums] dstillman
+++ getting_help [2023/05/26 00:10] – [Step 3: Post to the Zotero Forums (Really! It Works!)] dstillman
@@ Line 5: / Line 5: @@
 =====Step 1: Update Zotero=====
-[[installation#how_do_i_upgrade_to_a_new_version|Upgrade Zotero]] if you aren't running the latest version, as your issue may have already been resolved in the most recent release.
+[[installation#how_do_i_upgrade_to_a_new_version|Upgrade Zotero]] if you aren't running the [[changelog|latest version]], as your issue may have already been resolved in the most recent release.
 =====Step 2: Check the troubleshooting pages=====
@@ Line 21: / Line 21: @@
 ===== Step 3: Post to the Zotero Forums (Really! It Works!) =====
-If you can't find the answer to your question in the documentation, post a message to the Zotero Forums, where you'll get fast, expert support from both Zotero developers and expert community members. See [[zotero_support|How Zotero Support Works]] for more information on how this allows us to provide the best possible support.
+If you can't find the answer to your question in the documentation, post a message to the Zotero Forums, where you'll get fast, expert support directly from Zotero developers as well as long-time community members. See [[zotero_support|How Zotero Support Works]] for more information on how this allows us to provide the best possible support.
 In general, please start a new thread for your issue. It is much better to start a new thread rather than posting to thread with a potentially unrelated issue. The Zotero developers or volunteers on the forums can point you to a relevant thread if one exists.