Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revisionBoth sides next revision
troubleshooting_translator_issues [2017/12/01 03:03] – dstillmantroubleshooting_translator_issues [2017/12/11 12:59] – Fix Debug ID link adamsmith
Line 18: Line 18:
   - If none of these solutions solve your problem, please create a new thread in the [[http://forums.zotero.org/|Zotero forums]] (or use an existing thread if you've already created one) and provide the following:   - If none of these solutions solve your problem, please create a new thread in the [[http://forums.zotero.org/|Zotero forums]] (or use an existing thread if you've already created one) and provide the following:
     * The **exact URL of a page that isn't working** (even if none are)     * The **exact URL of a page that isn't working** (even if none are)
-    * A **[[reporting problems|Debug ID]]** from the Zotero Connector for a save attempt or, if you're only getting a webpage icon, for loading the page.+    * A **[[debug_output#zotero_connectors_firefox_chrome_and_safari|Debug ID]]** from the Zotero Connector for a save attempt or, if you're only getting a webpage icon, for loading the page.
     * What it says in the popup when you try to save (e.g., "Saving to My Library" or "Saving to zotero.org")     * What it says in the popup when you try to save (e.g., "Saving to My Library" or "Saving to zotero.org")
     * The **name of the translator** from step 6, if applicable     * The **name of the translator** from step 6, if applicable
troubleshooting_translator_issues.txt · Last modified: 2024/04/29 06:52 by dstillman