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kb:sync_queuing [2010/05/05 15:51] – dstillman | kb:sync_queuing [2017/11/22 05:29] (current) – Remove Zotero 5 warning bwiernik | ||
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- | === Why is my sync icon spinning constantly? === | + | **This documentation page has been removed.** |
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- | **Short answer:** Wait. Do not restart Firefox or try to clear or reset anything. | + | |
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- | **Long answer:** When Zotero syncs with the server, requests go into a queue on the server. The time it takes for your request to be processed depends on the size of the request (i.e., how much data you're trying to upload or download) and the number of users currently syncing. Sync times may range from a few seconds to, for large/ | + | |
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- | You can see the current status by hovering over the sync icon. For queued downloads, the tooltip will say " | + | |
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- | If "Sync automatically" | + | |
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- | We're working to improve sync times, but in the meantime the best " | + | |
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- | {{tag> | + | |
+ | Starting in version 5.0, Zotero uses a new sync architecture that does not queue uploads. |