Differences

This shows you the differences between two versions of the page.

--- kb:ssl_certificate_error [2019/12/09 16:44] – dstillman
+++ kb:ssl_certificate_error [2020/03/31 01:10] – dstillman
@@ Line 10: / Line 10: @@
   - Make sure your system clock and time zone are set correctly.
   - If you get the same error after restarting, Zotero's network connection is likely getting intercepted, possibly due to a proxy server on your network or security software or malware on your computer. View the [[site_certificate_info|certificate information]] for the affected domain in your browser, which may show you what is intercepting your connections.
-    - If your browser shows the affected domain as validated by an expected entity (e.g., “GeoTrust Inc.”, “RapidSSL”, or "Amazon" for zotero.org), Zotero's network connection may be [[:kb/connection_error|configured differently]] from your browser's.
+    - If your browser shows the affected domain as validated by an expected entity (e.g., "Let's Encrypt" or "Amazon" for zotero.org), Zotero's network connection may be [[:kb/connection_error|configured differently]] from your browser's.
     - If your browser shows the affected domain as verified by something else and you recognize the listed entity (e.g., the name of security software or your institution), take appropriate action:
       * If you see security software listed, disable it, or disable its SSL/TLS/HTTPS-scanning feature.