Differences

This shows you the differences between two versions of the page.

--- kb:no_toolbar_button [2017/11/14 16:56] – dstillman
+++ kb:no_toolbar_button [2018/04/03 22:55] – dstillman
@@ Line 5: / Line 5: @@
 {{https://www.zotero.org/static/images/blog/unified_experience/save_button_book.png?200&nolink}}
-If you don't see it, first make sure you've installed the Zotero Connector for your browser from the [[/download/|download page]] and that it shows up as enabled in the browser's Extensions pane.
+If you don't see it, first make sure you've installed the Zotero Connector for your browser from the [[/download/|download page]] and that it shows up as enabled in the browser's Extensions pane. If you're having trouble installing it, make sure you're running a [[:system_requirements|compatible browser version]].
 If you still can't find it, try the steps below for your browser.
@@ Line 20: / Line 20: @@
 Note that Zotero no longer places a "Z" icon in your Firefox toolbar to open the Zotero pane. See [[/blog/a-unified-zotero-experience/|A Unified Zotero Experience]] for more information.
+If you've tried all these steps and are still having trouble, you may have a corrupted Firefox profile. Try creating a new [[http://support.mozilla.com/kb/Profiles|Firefox profile]] and try installing the Zotero Connector into that profile.
 {{tag>kb basics}}