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Using shortcut keys with the Word plugin
Word for Windows
You can set up shortcut keys for all of the actions in Zotero's Word plugin. The specific steps for this depend on the version of Word. For Word 2010, the steps are: File –> Options –> Customize Ribbon –> “Keyboard Shortcuts: Customize” –> (In “Categories” Box) Macros –> e.g. ZoteroInsertCitation
Word for Mac 2008 and 2011
The keyboard shortcuts for the plugin actions are shown in the AppleScript menu. They use the Control and Option keys.