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kb:incomplete_cert_chain [2018/01/05 03:10] – dstillman | kb:incomplete_cert_chain [2019/05/16 01:16] – dstillman | ||
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- | === " | + | ===== " |
If a Zotero error report shows an error similar to the above for your institution' | If a Zotero error report shows an error similar to the above for your institution' | ||
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If you're getting a certificate error for a zotero.org or s3.amazonaws.com URL — for example, while syncing — that's [[SSL certificate error|a different issue]]. | If you're getting a certificate error for a zotero.org or s3.amazonaws.com URL — for example, while syncing — that's [[SSL certificate error|a different issue]]. | ||
- | == Technical Details: Missing Intermediate Certificate == | + | ==== Technical Details: Missing Intermediate Certificate |
If the server isn't using a self-signed certificate (i.e., it's chained to a root certificate that's trusted in browser stores), this error generally occurs because the proxy or WebDAV server isn't serving the necessary " | If the server isn't using a self-signed certificate (i.e., it's chained to a root certificate that's trusted in browser stores), this error generally occurs because the proxy or WebDAV server isn't serving the necessary " |