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--- kb:debugging_broken_documents [2023/06/13 21:23] – dstillman
+++ kb:debugging_broken_documents [2023/10/17 13:47] (current) – [Troubleshooting Errors in Word Processor Documents] dstillman
@@ Line 1: / Line 1: @@
 ====== Troubleshooting Errors in Word Processor Documents ======
-If you get an error trying to use Zotero in a **new, empty document**, see [[:word_processor_plugin_troubleshooting|Word Processor Plugin Troubleshooting]].
+<html><p style="font-weight: bold; color: red">[Oct. 17, 2023] A problem on Google's end is currently breaking Google Docs integration for many people. Follow <a href="https://forums.zotero.org/discussion/108606/google-docs-issues">this thread</a> for updates.</p></html>
-If you can insert citations into a new, empty document but get an error using Zotero in an **existing document**, follow the steps below for your word processor.
+Follow the steps below for [[#microsoft_word|Microsoft Word]], [[#google_docs|Google Docs]], or [[#libreoffice|LibreOffice]].
+===== Microsoft Word =====
-===== Word =====
+If you get an error trying to use Zotero in a **new, empty document**, see [[:word_processor_plugin_troubleshooting|Word Processor Plugin Troubleshooting]].
+If you can insert citations into a new, empty Word document but get an error using Zotero in an **existing document**, follow these steps:
     - Restart both Zotero and Word.
@@ Line 23: / Line 26: @@
 ===== Google Docs =====
+<html><p style="font-weight: bold; color: red">[Oct. 17, 2023] A problem on Google's end is currently breaking Google Docs integration for many people. Follow <a href="https://forums.zotero.org/discussion/108606/google-docs-issues">this thread</a> for updates.</p></html>
+If you get an error trying to use Zotero in a **new, empty document**, see [[:google_docs#troubleshooting|Google Docs Troubleshooting]].
+If you can insert citations into a new, empty Google Doc but get an error using Zotero in an **existing document**, follow these steps:
     - Restart both Zotero and your browser.
@@ Line 36: / Line 44: @@
 ===== LibreOffice =====
+If you get an error trying to use Zotero in a **new, empty document**, see [[:word_processor_plugin_troubleshooting|Word Processor Plugin Troubleshooting]].
+If you can insert citations into a new, empty LibreOffice document but get an error using Zotero in an **existing document**, follow these steps:
     - Restart both Zotero and LibreOffice.