Differences
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kb:debugging_broken_documents [2020/10/09 13:43] – dstillman | kb:debugging_broken_documents [2020/10/22 00:44] – dstillman | ||
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- Try copying and pasting the document content into a new document to see if the problem goes away. You may need to click the "Set Document Preferences" | - Try copying and pasting the document content into a new document to see if the problem goes away. You may need to click the "Set Document Preferences" | ||
- Make a copy of your document — by duplicating the file itself, not by copying and pasting the content — to use for debugging. | - Make a copy of your document — by duplicating the file itself, not by copying and pasting the content — to use for debugging. | ||
- | - If using OneDrive on Windows, save the copy of the document to your local hard drive. OneDrive is known to interfere with the plugin for some people. If this fixes the problem for you, you can help us debug this conflict by posting to the [[/ | + | - If using OneDrive on Windows, save the copy of the document to your local hard drive, or try renaming the file to remove any spaces in the filename. OneDrive is known to interfere with the plugin for some people. If this fixes the problem for you, you can help us debug this conflict by posting to the [[/ |
- Open the copied file and check if you get the error after switching to a different bibliography style. | - Open the copied file and check if you get the error after switching to a different bibliography style. | ||
- If the document has a bibliography, | - If the document has a bibliography, |