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kb:debugging_broken_documents [2020/09/28 16:07] dstillmankb:debugging_broken_documents [2020/10/09 13:43] dstillman
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     - Make sure you're using the latest versions of Zotero and your word processor.     - Make sure you're using the latest versions of Zotero and your word processor.
-    - While troubleshooting, disable the Track Changes feature in Word/LibreOffice, as it can have complicated effects when working with Zotero. If Track Changes is enabled when you insert or modify a Zotero citation, it may mark many or all of the Zotero citations in your document as changed or cause [[#field_codes_instead_of_citationbibiliography_text|field codes to be displayed]]. On rare occasions, Track Changes may cause Zotero to think a citation is corrupted. If you had Track Changes enabled previously, try accepting all changes to see if that resolves the issue.+    - While troubleshooting, disable the Track Changes feature in Word/LibreOffice, as it can have complicated effects when working with Zotero. If Track Changes is enabled when you insert or modify a Zotero citation, it may mark many or all of the Zotero citations in your document as changed or cause [[word_field_codes|field codes to be displayed]]. On rare occasions, Track Changes may cause Zotero to think a citation is corrupted. If you had Track Changes enabled previously, try accepting all changes to see if that resolves the issue.
     - Check for citations in image captions. Zotero won't let you insert them, but if you copied a citation to a caption that's most likely the source of the problem. Delete it.     - Check for citations in image captions. Zotero won't let you insert them, but if you copied a citation to a caption that's most likely the source of the problem. Delete it.
     - Try copying and pasting the document content into a new document to see if the problem goes away. You may need to click the "Set Document Preferences" button before your old citations will be recognized.     - Try copying and pasting the document content into a new document to see if the problem goes away. You may need to click the "Set Document Preferences" button before your old citations will be recognized.
kb/debugging_broken_documents.txt · Last modified: 2023/10/17 13:47 by dstillman