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| Both sides previous revisionPrevious revision | Next revisionBoth sides next revision |
| kb:debugging_broken_documents [2020/03/02 00:44] – dstillman | kb:debugging_broken_documents [2020/03/23 16:45] – dstillman |
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| If you encounter a broken document, please create a new thread in the [[/forum|Zotero Forums]] so we can attempt to fix the issue. Be sure to include a [[:reporting_problems#provide_a_report_id|Report ID]] from Zotero, your operating system and word processor versions, the steps you have attempted to fix the error, and whether you were successful. You should also send the document excerpt from Step 9 and a link to your forum thread to [[mailto:support@zotero.org|support@zotero.org]] so that we can take a look. | If you encounter a broken document, please create a new thread in the [[/forum|Zotero Forums]] so we can attempt to fix the issue. Be sure to include a [[:reporting_problems#provide_a_report_id|Report ID]] from Zotero, your operating system and word processor versions, the steps you have attempted to fix the error, and whether you were successful. You should also send the document excerpt from Step 10 and a link to your forum thread to [[mailto:support@zotero.org|support@zotero.org]] so that we can take a look. |
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