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kb:debugging_broken_documents [2019/07/15 20:23]
dstillman
kb:debugging_broken_documents [2019/07/23 07:01]
dstillman
Line 3: Line 3:
 If you can insert Zotero citations into new documents but receive an error in an existing document, follow these steps to find the cause of the error. If you can insert Zotero citations into new documents but receive an error in an existing document, follow these steps to find the cause of the error.
  
 +    - Make sure you're using the latest versions of Zotero and your word processor.
     - While troubleshooting,​ disable the Track Changes feature in Word/​LibreOffice,​ as it can have complicated effects when working with Zotero. If Track Changes is enabled when you insert or modify a Zotero citation, it may mark many or all of the Zotero citations in your document as changed or cause [[#​field_codes_instead_of_citationbibiliography_text|field codes to be displayed]]. On rare occasions, Track Changes may cause Zotero to think a citation is corrupted. If you had Track Changes enabled previously, try accepting all changes to see if that resolves the issue.     - While troubleshooting,​ disable the Track Changes feature in Word/​LibreOffice,​ as it can have complicated effects when working with Zotero. If Track Changes is enabled when you insert or modify a Zotero citation, it may mark many or all of the Zotero citations in your document as changed or cause [[#​field_codes_instead_of_citationbibiliography_text|field codes to be displayed]]. On rare occasions, Track Changes may cause Zotero to think a citation is corrupted. If you had Track Changes enabled previously, try accepting all changes to see if that resolves the issue.
     - Check for citations in image captions. Zotero won't let you insert them, but if you copied a citation to a caption that's most likely the source of the problem. Delete it.     - Check for citations in image captions. Zotero won't let you insert them, but if you copied a citation to a caption that's most likely the source of the problem. Delete it.
kb/debugging_broken_documents.txt ยท Last modified: 2020/01/06 22:07 by dstillman