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kb:connector_zotero_unavailable [2023/08/23 04:01] dstillmankb:connector_zotero_unavailable [2023/08/23 04:02] dstillman
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 Next, restart your browser and try again. Next, restart your browser and try again.
  
-After restarting, if Zotero is open but the Zotero Connector still reports that Zotero is unavailable, something on your computer is preventing the Connector from talking to Zotero. You can determine whether the problem is within the browser or a system-wide problem by loading ''http://127.0.0.1:23119/connector/ping'' in one or more browsers while Zotero is open. If Zotero is running, it should display "Zotero is running" or "Zotero Connector Server is Available".+After restarting, if Zotero is open but the Zotero Connector still reports that Zotero is unavailable, something on your computer is preventing the Connector from talking to Zotero. You can determine whether the problem is within the browser or a system-wide problem by loading the URL ''http://127.0.0.1:23119/connector/ping'' in one or more browsers while Zotero is open. If Zotero is running, it should display "Zotero is running" or "Zotero Connector Server is Available".
  
   * If you can load that URL but the Zotero Connector still shows Zotero as unavailable, try these steps until the problem is resolved:   * If you can load that URL but the Zotero Connector still shows Zotero as unavailable, try these steps until the problem is resolved:
kb/connector_zotero_unavailable.txt · Last modified: 2024/05/17 10:30 by dstillman