Differences
This shows you the differences between two versions of the page.
Both sides previous revisionPrevious revision | Next revisionBoth sides next revision | ||
kb:connector_zotero_unavailable [2020/04/16 06:10] – dstillman | kb:connector_zotero_unavailable [2020/07/07 10:09] – dstillman | ||
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- Uninstall and reinstall the Zotero Connector. | - Uninstall and reinstall the Zotero Connector. | ||
- Temporarily disable any browser extensions that may block network requests, such as AdBlock, uBlock Origin, NoScript, EFF Privacy Badger, or Request Policy. If the Connector stops saying that Zotero is offline, reenable each extension one at a time and, if the problem recurs, whitelist '' | - Temporarily disable any browser extensions that may block network requests, such as AdBlock, uBlock Origin, NoScript, EFF Privacy Badger, or Request Policy. If the Connector stops saying that Zotero is offline, reenable each extension one at a time and, if the problem recurs, whitelist '' | ||
+ | - Temporarily disable any other installed extension. | ||
* If you can't load that URL and your computer is connecting via a proxy server, ensure that the host '' | * If you can't load that URL and your computer is connecting via a proxy server, ensure that the host '' | ||
* If you still can't load that URL, temporarily disable any security software running on your system. If '' | * If you still can't load that URL, temporarily disable any security software running on your system. If '' | ||
{{tag>kb basics}} | {{tag>kb basics}} |