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kb:connection_error [2020/06/24 01:06]
dstillman
kb:connection_error [2020/06/24 01:09] (current)
dstillman
Line 7: Line 7:
 If you don't use a proxy to connect to the internet, you should disable all proxies in your system proxy settings. If you do need to connect via a proxy, you should verify that the system settings are correct. Note that other software on your computer may not be using the system proxy settings, which is why other programs may still be able to connect to the internet when Zotero cannot. If you don't use a proxy to connect to the internet, you should disable all proxies in your system proxy settings. If you do need to connect via a proxy, you should verify that the system settings are correct. Note that other software on your computer may not be using the system proxy settings, which is why other programs may still be able to connect to the internet when Zotero cannot.
  
-If you need to configure the Zotero proxy settings differently from the system settings, you can access the Config Editor from the Advanced pane of the Zotero preferences,​ apply the [[http://​kb.mozillazine.org/​Network.proxy.type|same settings that you would in Firefox]], and restart Zotero, but the default setting (network.proxy.type = 5, to use the system proxy settings) is recommended. To use WPAD, you must set network.proxy.type to 4.+If you need to configure the Zotero proxy settings differently from the system settings, you can access the Config Editor from the Advanced pane of the Zotero preferences,​ apply the [[http://​kb.mozillazine.org/​Network.proxy.type|same settings that you would in Firefox]] ​(on which Zotero is based), and restart Zotero, but the default setting (network.proxy.type = 5, to use the system proxy settings) is recommended. To use WPAD, you must set network.proxy.type to 4.
  
 If changing proxy settings doesn'​t help, try temporarily disabling any security/​firewall software on your system. If changing proxy settings doesn'​t help, try temporarily disabling any security/​firewall software on your system.
kb/connection_error.txt ยท Last modified: 2020/06/24 01:09 by dstillman