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kb:connection_error [2017/11/12 19:53] – external edit 127.0.0.1 | kb:connection_error [2017/12/06 16:42] – dstillman | ||
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- | < | + | ===== "Error connecting to server. Check your Internet connection." |
- | in the process of updating the documentation for | + | |
- | <a href=" | + | |
- | may be outdated in the meantime. Thanks for your understanding.</ | + | |
- | + | ||
- | + | ||
- | === "Error connecting to server. Check your Internet connection." | + | |
When Zotero can't access the network, it's usually caused by incorrect proxy settings or security software on your computer. | When Zotero can't access the network, it's usually caused by incorrect proxy settings or security software on your computer. | ||
- | Disable | + | Zotero uses your system proxy settings by default, so disable |
+ | |||
+ | If you need to configure the Zotero proxy settings separately from the system settings, you can access the Config Editor from the Advanced pane of the Zotero preferences, | ||
If changing proxy settings doesn' | If changing proxy settings doesn' | ||
+ | |||
+ | Some connection errors can also be caused by [[ssl_certificate_error|certificate issues]] on your network. | ||
{{tag>kb sync}} | {{tag>kb sync}} |