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| forum_guidelines [2023/09/26 19:03] – [Be responsive] dstillman | forum_guidelines [2023/09/26 19:04] (current) – [Be patient] dstillman | ||
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| If you don't receive a response right away, give it time. If you're having a serious issue and think your post may have slipped through the cracks, post a polite follow-up to the same thread asking if anyone has had a chance to look into your issue. Don't create a new thread for the same issue, as it will likely just be deleted. | If you don't receive a response right away, give it time. If you're having a serious issue and think your post may have slipped through the cracks, post a polite follow-up to the same thread asking if anyone has had a chance to look into your issue. Don't create a new thread for the same issue, as it will likely just be deleted. | ||
| + | Note that your thread might be closed with a link to another thread, even one in which the issue hasn't been resolved. This ensures that any discussion that might lead to a solution happens in one place. It does not mean that your request isn't being taken seriously. You should follow the new thread for updates. | ||
| ===== Be responsive ===== | ===== Be responsive ===== | ||