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forum_guidelines [2018/04/04 00:55]
dstillman [Forum Guidelines]
forum_guidelines [2019/08/15 10:40] (current)
bwiernik [Existing thread or new thread?]
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 ===== Existing thread or new thread? ===== ===== Existing thread or new thread? =====
  
-Before you postit'​s ​good idea to glance at the most recent posts and do a quick search to see if someone has posted about the same issue. Don't spend more than a couple minutes searching — the forums receive a very high volume of posts, and people will be happy to point you to a relevant thread if one exists.+In generalplease start new thread for your issue. It is much better ​to start a new thread rather than posting to thread with a potentially unrelated issue. The Zotero developers or volunteers on the forums can point you to a relevant thread if one exists.  
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 +If you like, you can take a quick glance at the most recent posts and do a quick search to see if someone has posted about the same issue. Don't spend more than a couple minutes searching — the forums receive a very high volume of posts, and people will be happy to point you to a relevant thread if one exists.
  
 If you do find an existing thread, read the entire discussion — not just the thread title — to make sure it's relevant, that a solution or workaround hasn't already been provided, and that additional feedback is still necessary. You should also check the date of the last comment to make sure it's not referring to a very old issue that's no longer applicable. If you do find an existing thread, read the entire discussion — not just the thread title — to make sure it's relevant, that a solution or workaround hasn't already been provided, and that additional feedback is still necessary. You should also check the date of the last comment to make sure it's not referring to a very old issue that's no longer applicable.
forum_guidelines.1522817706.txt.gz · Last modified: 2018/04/04 00:55 by dstillman