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debug_output [2019/11/10 17:49] – [Debug Output Logging] dstillman | debug_output [2021/03/16 12:25] – [Logging to a Terminal Window] dstillman | ||
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- In the Help menu, go to Debug Output Logging and select Enable, or use " | - In the Help menu, go to Debug Output Logging and select Enable, or use " | ||
- | - Immediately perform the relevant action (syncing, saving, importing, etc.). | + | - Immediately perform the relevant action (syncing, saving, importing, etc.) and reproduce the problem you're experiencing. |
- Before doing anything else, return to Help -> Debug Output Logging and click Submit Output, which will disable logging and submit the output to zotero.org. A window should pop up containing a Debug ID (e.g., “D12345678”). Click "Copy to Clipboard" | - Before doing anything else, return to Help -> Debug Output Logging and click Submit Output, which will disable logging and submit the output to zotero.org. A window should pop up containing a Debug ID (e.g., “D12345678”). Click "Copy to Clipboard" | ||
==== Zotero Connectors (Firefox, Chrome, and Safari) ==== | ==== Zotero Connectors (Firefox, Chrome, and Safari) ==== | ||
- Open the Zotero Connector preferences | - Open the Zotero Connector preferences | ||
- | * **Firefox: | + | * **Firefox: |
- | * **Chrome: | + | * **Chrome: |
* **Safari:** right-click anywhere on a webpage and select " | * **Safari:** right-click anywhere on a webpage and select " | ||
- | - In the Advanced tab of the Zotero Connector preferences, | + | - In the Advanced tab of the Zotero Connector preferences, under "Debug Output Logging" |
- Immediately perform all the relevant actions (e.g., import an item from a web page). | - Immediately perform all the relevant actions (e.g., import an item from a web page). | ||
- | - Go back to the Advanced tab of the Zotero Connector preferences and click Submit | + | - Go back to the Advanced tab of the Zotero Connector preferences and click Submit |
- You will be provided with a Debug ID (e.g., " | - You will be provided with a Debug ID (e.g., " | ||
- Uncheck the box next to " | - Uncheck the box next to " | ||
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==== Windows ==== | ==== Windows ==== | ||
- | Start Zotero via the Cygwin terminal (not cmd.exe): | + | * Open cmd.exe |
- | + | * Paste '' | |
- | * Open the Cygwin terminal | + | |
- | * Paste '' | + | |
* Press Enter. | * Press Enter. | ||
+ | |||
+ | (On Windows, due to limitations of the available console windows, we recommend starting with '' | ||
==== Linux ==== | ==== Linux ==== | ||
- | Start Zotero via the command line, adding the -ZoteroDebug | + | Start Zotero via the command line, adding the '' |
=== Developer Note === | === Developer Note === | ||
To enable Zotero debug output permanently, | To enable Zotero debug output permanently, |