Upgrade StorageDifferences
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| Both sides previous revisionPrevious revision | Next revisionBoth sides next revision | ||
| debug_output [2017/11/12 19:59] – remove 5.0 documentation warning dstillman | debug_output [2018/04/05 20:20] – [Debug Output Logging] dstillman | ||
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| If you've been asked to provide a Debug ID (which is different from a [[reporting problems|Report ID]]) to help troubleshoot a problem, follow these simple steps: | If you've been asked to provide a Debug ID (which is different from a [[reporting problems|Report ID]]) to help troubleshoot a problem, follow these simple steps: | ||
| - | ==== Zotero 5.0.8 and later ==== | + | ==== Zotero 5 and later ==== |
| - | - In the Help menu, go to Debug Output Logging and select Enable. | + | - In the Help menu, go to Debug Output Logging and select Enable, or use Restart with Logging Enabled to generate debug output from Zotero startup. |
| - Immediately perform the relevant action (syncing, saving, importing, etc.). | - Immediately perform the relevant action (syncing, saving, importing, etc.). | ||
| - Before doing anything else, return to Help -> Debug Output Logging and click Submit Output, which will disable logging and submit the output to zotero.org. A window should pop up containing a Debug ID. Click "Copy to Clipboard" | - Before doing anything else, return to Help -> Debug Output Logging and click Submit Output, which will disable logging and submit the output to zotero.org. A window should pop up containing a Debug ID. Click "Copy to Clipboard" | ||
| - | ==== Zotero 4.0 for Firefox | + | ==== Zotero 4 for Firefox ==== |
| - Open the Advanced pane of the Zotero [[preferences|preferences]]. You can access the Zotero preferences from the gear {{: | - Open the Advanced pane of the Zotero [[preferences|preferences]]. You can access the Zotero preferences from the gear {{: | ||
| - Click " | - Click " | ||