The Zotero Word plugins will be installed automatically into Word for most users. If you don't see a Zotero toolbar in Word, you should attempt to reinstall the plugin from the Cite → Word Processors pane of the Zotero preferences. If you receive an error or still don't see the plugin after trying to reinstall from the preferences, you can try the manual installation instructions below.
Note that, if you rely on manual installation, you may run into problems later due to the plugin in Word becoming outdated, so it's better to figure out why automatic installation isn't working (e.g., security software blocking the installation or an incorrect Word Startup folder location) and fix the underlying problem.
C:\Program Files (x86)\Zotero
for Zotero 6 and C:\Program Files\Zotero
for Zotero 7).extensions\zoteroWinWordIntegration@zotero.org\install
(Zotero 6) or integration\word-for-windows
(Zotero 7), where you can find a copy of the Zotero.dotm file.C:\Users\::username::\AppData\Roaming\Microsoft\Word\STARTUP
(or Startup
), where ::username::
is your computer username. The path should not include “Zotero” in any way, and if it does you previously configured it incorrectly. If that's the case, you should reset the path to the default location./Applications/Zotero.app/Contents/Resources/extensions/zoteroMacWordIntegration@zotero.org/install
(Zotero 6) or /Applications/Zotero.app/Contents/Resources/integration/word-for-mac
(Zotero 7), where you can find a copy of the Zotero.dotm file. If the folder is empty, the file was somehow deleted — possibly by security software — and you should reinstall Zotero./Applications/Zotero.app/Contents/Resources/extensions/zoteroOpenOfficeIntegration@zotero.org/install
(Zotero 6) or /Applications/Zotero.app/Contents/Resources/integration/libreoffice
(Zotero 7)C:\Program Files (x86)\Zotero\extensions\zoteroOpenOfficeIntegration@zotero.org/install
(Zotero 6) or C:\Program Files\Zotero\integration\libreoffice
(Zotero 7)extensions/zoteroOpenOfficeIntegration@zotero.org/install
(Zotero 6) or integration/libreoffice
(Zotero 7)If you get an error, there's a problem with your LibreOffice installation, and you should follow the troubleshooting steps.
Note: On non-English systems or in certain custom setups, these locations may be different.
The default location of the Startup folder is C:\Users\::username::\AppData\Roaming\Microsoft\Word\Startup, where ::username:: is your computer username. The AppData folder may be hidden on your system, but you can get there by opening the Windows File Explorer, typing %AppData%
in the address bar, and pressing Enter, which will take you into the Roaming directory. From there you can navigate to Microsoft\Word\Startup.
If changes you make to the Startup folder aren't taking effect, you can confirm that Word isn't set to a different location. In the Word ribbon, click the File tab, click Options, and click Advanced. Under General, click File Locations. The Startup folder should be listed there. Select it and click Modify. In the window that opens, click the whitespace to the right of the path in the location bar at the top and copy the complete path to the clipboard by pressing Ctrl-C. Click Cancel to close the dialog without making changes. You can then open a new File Explorer dialog and paste the path into the address bar to open the Startup folder.
Note that the path should not include “Zotero” in any way, and if it does you previously configured it incorrectly. If that's the case, you should reset the path to the default location.
The default location of the Startup folder is ~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word. (~/Library refers to the Library folder within your home directory.) You can open it from the Finder by pressing Cmd-Shift-G and copying in the path. Alternatively, to navigate to it in Finder, hold down Option, click the Go menu, and select Library (which is hidden by default), and then follow the rest of the path.
If changes you make to the Startup folder aren't taking effect, you can confirm that Word isn't set to a different location. In Word, open the “Word” menu in the top-left of the screen and select “Preferences”. Click on “File Locations” under “Personal Settings” and click on “Startup” at the bottom of the list.
Generally, no location should be listed, causing Word to use the default location. If another location is listed (e.g., /Applications/Microsoft Office 2011/Office/Startup/Word, from an earlier version of Word), clearing the setting and letting Word use the default location may fix installation problems and allow Zotero to install the plugin automatically going forward.
Note that the path should not include “Zotero” in any way, and if it does you previously configured it incorrectly. If that's the case, you should reset the path so that it is blank and the default location is used.
The default location of the startup folder is /Applications/Microsoft Office 2011/Office/Startup/Word. You can open it from the Finder by pressing Cmd-Shift-G and copying in the path or by navigating to it.
If changes you make to the startup folder aren't taking effect, you can confirm that Word isn't set to a different location. In Word, open the “Word” menu in the top-left of the screen and select “Preferences”. Click on “File Locations” under “Personal Settings” and click on “Startup” at the bottom of the list.