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kb:troubleshooting_sync_errors [2009/01/14 14:15] – created ahoward | kb:troubleshooting_sync_errors [2010/02/05 22:56] (current) – removed dstillman | ||
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- | Zotero 1.5 is still in beta and it is possible you'll run into a bug in the sync process. This could prevent you from syncing your data, but you may be able to solve some syncing problems using the Reset tab in the Sync preference tab. Selecting " | ||
- | If the sync fails for some reason, the sync button will display a small yellow badge. While we encourage you to submit bugs and help us diagnose problems, if you just want your data synced and don't want to worry about what's causing the bug, first decide which copy of your data you want, server or local. If you have auto-sync enabled, you can avoid the possibility of it causing problems by opening the preferences window without ever opening the Zotero pane. This is done by going to Firefox' | ||
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- | Now that you have the preferences window open, go to the Sync tab and then the Reset tab within that. If the data you want to keep is on the server, select " | ||
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- | If you wish to confirm the contents of the server, you can visit [[http:// |