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kb:proxy_troubleshooting [2010/02/05 21:03] – created dstillman | kb:proxy_troubleshooting [2017/11/26 06:45] (current) – bwiernik | ||
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- | ===Why can't I access a proxied site when Zotero is enabled?=== | + | ===Why can't I access a proxied site when the Zotero |
- | When you attempt to access a site that you've previously accessed through a proxy server, Zotero can [[:proxies|automatically redirect you through your proxy]]. | + | When you attempt to access a site that you've previously accessed through a proxy server, |
- | If a site is inaccessible through | + | If a site is inaccessible through |
To help ensure this doesn' | To help ensure this doesn' | ||
- | - Generate a [[: | + | - Generate a [[: |
- | - Open the Proxies pane of the Zotero preferences and look for a relevant proxy entry. Copy down the Hostname and Scheme, and then double-click the entry and copy down the settings from the window that pops up. | + | - Open the Proxies pane of the Zotero |
Post the Debug ID and proxy details to a new forum thread so that developers can investigate. | Post the Debug ID and proxy details to a new forum thread so that developers can investigate. | ||
Line 14: | Line 14: | ||
You can then delete the proxy entry from the Proxies pane, which should fix the problem temporarily. | You can then delete the proxy entry from the Proxies pane, which should fix the problem temporarily. | ||
- | {{tag> | + | {{tag> |