Opened 8 years ago

Closed 8 years ago

#1057 closed defect (fixed)

Won't start on Windows

Reported by: stakats Owned by: dstillman
Priority: blocker Milestone: 1.5 Sync Preview 1
Component: uncategorized Version: 1.5
Keywords: Cc:

Description

Reported by Trevor and confirmed. Error console displays:

Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://zotero/content/include.js :: <TOP_LEVEL> :: line 4" data: no]

Error: Zotero is undefined
Source File: chrome://zotero/content/browser.js
Line: 758

Error: Zotero is undefined
Source File: chrome://zotero/content/overlay.xul
Line: 437

Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://zotero/content/include.js :: <TOP_LEVEL> :: line 4" data: no]

Checking to see whether there's a similar problem in Linux, too.

Change History (5)

comment:1 Changed 8 years ago by stakats

  • Summary changed from Won't start on XP to Won't start on Windows

Installs, starts, and syncs fine in Ubuntu 8.04.

comment:2 Changed 8 years ago by stakats

Broke in [2796].

comment:3 Changed 8 years ago by stakats

Zeroconf looks like the culprit.

comment:4 Changed 8 years ago by dstillman

(In [2976]) Addresses #1057, Won't start on Windows

I suspect this will fix the problem. It will also provide better error reporting for Zotero startup errors such as this one.

comment:5 Changed 8 years ago by dstillman

  • Resolution set to fixed
  • Status changed from new to closed
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