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word_processor_plugin_troubleshooting [2019/11/26 15:13]
dstillman [Zotero toolbar doesn't appear]
word_processor_plugin_troubleshooting [2019/12/10 06:40] (current)
dstillman [Windows]
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   - Make sure Zotero.dotm is present and ticked   - Make sure Zotero.dotm is present and ticked
  
-** If Zotero.dotm is present and ticked under Word Add-ins **+** If Zotero.dotm is present and ticked under Developer → Word Add-ins **
  
   - Open Word Options   - Open Word Options
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 If the Zotero tab is still not present after these steps, go back into the Trust Centre Settings and pick "​Disable all macros with notification"​ under "Macro Settings"​. Restart Word and see if you get a notification asking for macro permissions. If the Zotero tab is still not present after these steps, go back into the Trust Centre Settings and pick "​Disable all macros with notification"​ under "Macro Settings"​. Restart Word and see if you get a notification asking for macro permissions.
  
-** If Zotero.dotm is not present under Word Add-ins **+** If Zotero.dotm is not present under Developer → Word Add-ins **
  
   - In Zotero, go to Tools → Add-ons and make sure that Zotero Word for Windows Integration is enabled. If it is disabled, enable it and restart Word.   - In Zotero, go to Tools → Add-ons and make sure that Zotero Word for Windows Integration is enabled. If it is disabled, enable it and restart Word.
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   - In Zotero, go to Edit → Preferences → Cite → Word Processors and click "​Install Word for Windows Add-in"​. Restart Word.   - In Zotero, go to Edit → Preferences → Cite → Word Processors and click "​Install Word for Windows Add-in"​. Restart Word.
  
-If Zotero tab is not present in Word, check whether it is available under Word Add-ins and if so, follow the section above. If it still does not show up in Word Add-ins, you should attempt a [[/​support/​word_processor_plugin_manual_installation|manual installation]]+If the Zotero tab is still not present in Word, check whether it is available under Developer → Word Add-ins andif so, follow the section above. If it still does not show up in Developer → Word Add-ins, you should attempt a [[/​support/​word_processor_plugin_manual_installation|manual installation]]
  
 ==== Word 2010: "Could not find a running Word instance"​ ==== ==== Word 2010: "Could not find a running Word instance"​ ====
word_processor_plugin_troubleshooting.1574799192.txt.gz · Last modified: 2019/11/26 15:13 by dstillman