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word_processor_plugin_troubleshooting [2019/06/09 10:54] – dstillmanword_processor_plugin_troubleshooting [2019/10/31 01:54] – [Citations converted to plain text] dstillman
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 ===== Citations/bibliography highlighted ===== ===== Citations/bibliography highlighted =====
  
-Word and LibreOffice will highlight Fields/Reference Marks on your screen to indicate that the text is automatically generated. This can help you avoid accidentally manually typing in the fields (to edit the text shown in a Zotero citation, see [[/support/word_processor_plugin_usage#customizing_cites|Customizing Cites]]). These highlights are only shown on screen and won't appear if you print or save the document as a PDF.  +See [[kb/citations_highlighted|Citations Highlighted]].
- +
-You can change the settings for highlighting Fields/Reference Marks in your word processor: +
-  * **[[https://helpdeskgeek.com/office-tips/show-field-shading-in-word-and-convert-the-fields-to-plain-text/|Word for Windows]]:** In Word Options, open "Advanced", then set "Field shading" to "Never", "Always", or "When selected". +
-  * **Word for Mac:** Open Word -> Preferences -> View and set "Field shading" to "Never", "Always", or "When selected". +
-  * **[[https://help.libreoffice.org/Writer/About_Fields|LibreOffice]]:** Open Tools -> Options -> LibreOffice -> Application Colors and check/uncheck the "Field shadings" box. You can also control the color used for field shadings. +
- +
-See also [[kb/citations_highlighted|Citations Highlighted]].+
  
 ===== Citations converted to plain text ===== ===== Citations converted to plain text =====
  
-If you have previously inserted citations into Word or LibreOffice using Zotero, but they have now been converted to plain text, this may be caused by one of several factors. +See [[kb/citations_converted_to_plain_text|Citations Converted to Plain Text]].
- +
-  - You used the "Unlink Citations" button. This button will disconnect your document from Zotero and convert all citations and bibliographies to plain text. +
-  - You saved the document in an unsupported file type. For Word, your document must be saved as .docx or .doc. For LibreOffice, if you are storing citations as Reference Marks (the default), your document must be saved as .odt. For LibreOffice, if you are storing citations as Bookmarks (see below), your document must be saved as .docx or .doc. +
-  - You opened and saved your document using a word processor program that does not support Fields/Reference Marks/Bookmarks. These include: +
-    - **Google Docs and other online word processors:** Google Docs and most other online word processors do not support Fields/Reference Marks/Bookmarks. Opening a document in these programs will break connections with Zotero. Microsoft's Word Online does support Fields and so can be used safely with Word documents containing Zotero fields. +
-    - **Pages:** Apple Pages does not support Fields/Reference Marks/Bookmarks. Opening a document in Pages will break connections with Zotero. +
-    - **Word:** If you open an .odt file (created by LibreOffice) in Word, Zotero references stored as Reference Marks (the default) will be broken. To share a document between Word and LibreOffice users, change the "Store Citations as:" option in the Zotero Document Preferences to Bookmarks. (Bookmarks can cause errors if accidentally modified, so they should only be used if compatibility between Word and LibreOffice is necessary.) +
-    - **LibreOffice:** If you open a .docs or .doc file (created by Word) in LibreOffice, Zotero references stored as Fields (the default) will be broken. To share a document between Word and LibreOffice users, change the "Store Citations as:" option in the Zotero Document Preferences to Bookmarks. (Bookmarks can cause errors if accidentally modified, so they should only be used if compatibility between Word and LibreOffice is necessary.) +
- +
-If your document's citations have been converted to plain text, your only option for restoring the links to Zotero is to open and restore a previous version of the document with the citation links intact. If this is not possible, you will need to re-insert the citations from Zotero. +
- +
-See also [[kb/citations_converted_to_plain_text|Citations Converted to Plain Text]].+
  
 ====== Word ====== ====== Word ======
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 This is usually caused by an outdated version of LibreOffice that does not properly locate the system Java installation. It can be resolved by installing [[http://www.libreoffice.org/download/|LibreOffice 5.2 or later]]. This is usually caused by an outdated version of LibreOffice that does not properly locate the system Java installation. It can be resolved by installing [[http://www.libreoffice.org/download/|LibreOffice 5.2 or later]].
  
-==== LibreOffice 5 on macOS 10.11+: No response from plugin ====+==== LibreOffice on macOS 10.11+: No response from plugin ====
  
-Problem: LibreOffice 5 does not currently recognize the Java Runtime Environment (JRE), and Zotero's plugin therefore doesn't work.+Problem: LibreOffice does not currently recognize the Java Runtime Environment (JRE), and Zotero's plugin therefore doesn't work.
  
 Solution: Uninstall the JRE and install the Java Development Kit (JDK) instead. Solution: Uninstall the JRE and install the Java Development Kit (JDK) instead.
  
   - Uninstall the JRE   - Uninstall the JRE
-  - Download and install [[http://www.oracle.com/technetwork/java/javase/downloads/jdk8-downloads-2133151.html|Java Development Kit (JDK) version 8]]+  - Download and install the latest[[https://www.oracle.com/technetwork/java/javase/downloads/index.html|Java Development Kit (Oracle JDK)]]
   - In LibreOffice:   - In LibreOffice:
-    - Check in Prefs -> Advanced if JDK 1.8.xx is actually selected in the box+    - In Preferences -> Advanced ensure Oracle Corporation JRE is selected in the box
     - Go to Tools -> Extension Manager, scroll down to “Zotero LibreOffice Integration", and click on it. You should see an “Enable" button appear.     - Go to Tools -> Extension Manager, scroll down to “Zotero LibreOffice Integration", and click on it. You should see an “Enable" button appear.
     - After enabling, the Zotero buttons in the LibreOffice toolbar should be responsive.     - After enabling, the Zotero buttons in the LibreOffice toolbar should be responsive.
  
-Tested successfully with LibreOffice 5.2.4.2 / JDK 1.8.0_112 / LO Integration Plugin 3.5.12 / Zotero 4.0.29.16 / macOS 10.12.2.+Tested successfully with LibreOffice 6.0.0.3 / JDK 1.12.0.1 / LO Integration Plugin 5.0.15 / Zotero 5.0.69 / macOS 10.14.5.
  
 ===== Linux ===== ===== Linux =====
word_processor_plugin_troubleshooting.txt · Last modified: 2024/03/19 12:47 by adomasven