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word_processor_plugin_troubleshooting [2019/06/09 09:25] – [Zotero toolbar doesn't appear] dstillmanword_processor_plugin_troubleshooting [2019/07/03 09:35] – [Mac] adomasven
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   - Choose "Customize Ribbon"   - Choose "Customize Ribbon"
   - On the right pane tick the "Developer" tab   - On the right pane tick the "Developer" tab
-  - Close the options and in the new Developer tab click "Word Add-ins"+  - Close the options and in the new Developer tab in the ribbon click "Word Add-ins"
   - Make sure Zotero.dotm is present and ticked   - Make sure Zotero.dotm is present and ticked
  
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 This is usually caused by an outdated version of LibreOffice that does not properly locate the system Java installation. It can be resolved by installing [[http://www.libreoffice.org/download/|LibreOffice 5.2 or later]]. This is usually caused by an outdated version of LibreOffice that does not properly locate the system Java installation. It can be resolved by installing [[http://www.libreoffice.org/download/|LibreOffice 5.2 or later]].
  
-==== LibreOffice on macOS 10.11+: No response from plugin ====+==== LibreOffice on macOS 10.11+: No response from plugin ====
  
-Problem: LibreOffice does not currently recognize the Java Runtime Environment (JRE), and Zotero's plugin therefore doesn't work.+Problem: LibreOffice does not currently recognize the Java Runtime Environment (JRE), and Zotero's plugin therefore doesn't work.
  
 Solution: Uninstall the JRE and install the Java Development Kit (JDK) instead. Solution: Uninstall the JRE and install the Java Development Kit (JDK) instead.
  
   - Uninstall the JRE   - Uninstall the JRE
-  - Download and install [[http://www.oracle.com/technetwork/java/javase/downloads/jdk8-downloads-2133151.html|Java Development Kit (JDK) version 8]]+  - Download and install the latest[[https://www.oracle.com/technetwork/java/javase/downloads/index.html|Java Development Kit (Oracle JDK)]]
   - In LibreOffice:   - In LibreOffice:
-    - Check in Prefs -> Advanced if JDK 1.8.xx is actually selected in the box+    - In Preferences -> Advanced ensure Oracle Corporation JRE is selected in the box
     - Go to Tools -> Extension Manager, scroll down to “Zotero LibreOffice Integration", and click on it. You should see an “Enable" button appear.     - Go to Tools -> Extension Manager, scroll down to “Zotero LibreOffice Integration", and click on it. You should see an “Enable" button appear.
     - After enabling, the Zotero buttons in the LibreOffice toolbar should be responsive.     - After enabling, the Zotero buttons in the LibreOffice toolbar should be responsive.
  
-Tested successfully with LibreOffice 5.2.4./ JDK 1.8.0_112 / LO Integration Plugin 3.5.12 / Zotero 4.0.29.16 / macOS 10.12.2.+Tested successfully with LibreOffice 6.0.0./ JDK 1.12.0.1 / LO Integration Plugin 5.0.15 / Zotero 5.0.69 / macOS 10.14.5.
  
 ===== Linux ===== ===== Linux =====
word_processor_plugin_troubleshooting.txt · Last modified: 2024/03/19 12:47 by adomasven