Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revisionBoth sides next revision
word_processor_plugin_troubleshooting [2019/01/07 02:23] – [Windows] Add the workaround instructions for Win VB 5097 error adomasvenword_processor_plugin_troubleshooting [2019/01/07 02:32] – [Windows] dstillman
Line 135: Line 135:
  
 ==== Run-time error '5097': Word has encountered a problem. ==== ==== Run-time error '5097': Word has encountered a problem. ====
-This issue affects the users of Windows 10 2018 Autumn update. To fix it you will need to change your regional format to English (United States):+This issue affects the users of the Windows 10 October 2018 Update. To fix it you will need to change your regional format to English:
  
-  - In “Windows settings” go to the page for “Region” which has settings for “Regional format” +  - In “Windows settings” go to the page for “Region”which has settings for “Regional format” 
-  - Change that setting to English (United Kingdom)” or "English (United States)"+  - Change that setting to "English (United States)" or “English (United Kingdom)
   - Restart Word   - Restart Word
  
word_processor_plugin_troubleshooting.txt · Last modified: 2024/03/19 12:47 by adomasven