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word_processor_plugin_troubleshooting [2019/01/07 02:23]
adomasven [Windows] Add the workaround instructions for Win VB 5097 error
word_processor_plugin_troubleshooting [2019/01/07 02:32]
dstillman [Windows]
Line 135: Line 135:
  
 ==== Run-time error '​5097':​ Word has encountered a problem. ==== ==== Run-time error '​5097':​ Word has encountered a problem. ====
-This issue affects the users of Windows 10 2018 Autumn update. To fix it you will need to change your regional format to English ​(United States):+This issue affects the users of the Windows 10 October ​2018 Update. To fix it you will need to change your regional format to English:
  
-  - In “Windows settings” go to the page for “Region” which has settings for “Regional format” +  - In “Windows settings” go to the page for “Region”which has settings for “Regional format” 
-  - Change that setting to English (United ​Kingdom)” or "​English (United ​States)"+  - Change that setting to "English (United ​States)" ​or “English (United ​Kingdom)
   - Restart Word   - Restart Word
  
word_processor_plugin_troubleshooting.txt · Last modified: 2019/07/03 09:35 by adomasven