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word_processor_plugin_troubleshooting [2018/12/04 05:31] – [Windows] Update manual installation link adomasvenword_processor_plugin_troubleshooting [2019/01/07 02:23] – [Windows] Add the workaround instructions for Win VB 5097 error adomasven
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 You may also experience this error if you are running either Word or Zotero as Administrator or in a compatibility mode in Windows Vista or 7, or if security software is interfering with Zotero's ability to communicate with Word. You may also experience this error if you are running either Word or Zotero as Administrator or in a compatibility mode in Windows Vista or 7, or if security software is interfering with Zotero's ability to communicate with Word.
 +
 +
 +==== Run-time error '5097': Word has encountered a problem. ====
 +This issue affects the users of Windows 10 2018 Autumn update. To fix it you will need to change your regional format to English (United States):
 +
 +  - In “Windows settings” go to the page for “Region” which has settings for “Regional format”
 +  - Change that setting to “English (United Kingdom)” or "English (United States)"
 +  - Restart Word
  
  
word_processor_plugin_troubleshooting.txt · Last modified: 2024/03/19 12:47 by adomasven