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--- word_processor_plugin_manual_installation [2019/06/06 04:46] – [LibreOffice] dstillman
+++ word_processor_plugin_manual_installation [2019/06/06 04:46] – [Word for Windows] dstillman
@@ Line 4: / Line 4: @@
   -  Open the Zotero installation folder (usually C:\Program Files (x86)\Zotero).
-  -  In the installation folder, open extensions\zoteroWinWordIntegration@zotero.org\install, where you you can find a copy of the file Zotero.dotm (for Word for Windows 2007 and higher) or Zotero.dot (for older versions of Word).
+  -  In the installation folder, open extensions\zoteroWinWordIntegration@zotero.org\install, where you you can find a copy of the file Zotero.dotm (for Word for Windows 2007 and higher) or Zotero.dot (for older versions of Word). If the folder is empty, the file was somehow deleted — possibly by security software — and you should reinstall Zotero.
   -  Find your Word startup folder using the instructions below. You should now have two folders open: the Word startup folder and the "install" folder containing Zotero.dotm.
   - Copy the Zotero.dotm file to your Word Startup folder. (Be sure to copy the file rather than moving it.)